TM SIM Registration Online

You can register a SIM card TM via the portal, GlobeOne app, or in TM stores.

Register Now

The Philippine Government introduced the SIM Registration Act on October 10, 2022. Every SIM user must follow the rule and register their SIM cards. The process of TM  SIM Registration is very easy.

You just need to fill in the required details and provide the important documents. You can register a SIM card TM via the portal, GlobeOne app, or in TM stores. Below is the complete process that I used to register my SIM successfully.

The deadline to register the old TM SIM was  27, 2022. Now you can purchase the new SIM and register it.

TM SIM Registration Methods

The TM Tambyan officially provided the three methods for SIM Registration TM. The details are as follows:

1TM SIM Reg Via Portal (Registration Link)

2 Register via the GlobeOne app

3 Register physically in Globe Stores

All three methods are safe and easy. You can choose any of the methods according to your preference. Below is the step-by-step guide for each method, along with the screenshots.

Please note that the process for SIM registration will be the same for Filipinos, minors, corporations, and foreigners. However, details and documents vary in each case. 

1 TM SIM Reg via Portal

Registration of SIM card TM via the TM SIM portal is the most popular and widely used method. It is quick and easy. Here is how to register TM SIM via the portal.

  • First of all, visit the TM SIM portal. Just click on the registration below, and you will be automatically redirected to the portal.
Click to Register SIM
  • Now choose the language between English/Tanglish in which you are comfortable to continue.
  • Enter your 1o digit TM SIM number that you want to register. Enter the number carefully and ensure that you have entered an accurate number.
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  • Read the TM Tambayan terms and conditions carefully. Check the box to agree to the terms and conditions. Once done, click the “Register” button for further processing. 
  • You will receive an OTP (one-time password) on your TM SIM number. If you are using WIFI, click on the “click here” to get your OTP. Make sure that you have a stable internet connection and the SIM is properly inserted to get OTP. 
  • The OTP remains valid for only 5 minutes. Enter the OTP to complete the verification before it expires. 
  • After the successful number verification, you will get a TM SIM registration form. Fill in the form carefully according to the official documents. The required details are as follows:
    • Address
    • Gender
    • Birthday
    • Name
    • Nationality

If your address is not present in the dropdown menu, please select N/A to prevent registration errors.

  • Now select your ID type from the available options. Click on the attach button to upload the ID. Make sure to upload a valid and up-to-date ID.
  • Now upload your fresh selfie for verification purposes. Make sure that the selfie is clear and fresh. 
  • The maximum acceptable size of a document is 2 MB. Do not upload the document larger than the required size. 
  • Tick the box to agree with Globe Telecommunications policy. 
  • Now the registration is almost done. Review all the information and documents and ensure their accuracy. 
  • Once done, click on the submit button to submit the SIM registration form. 
  • Once the form is submitted successfully, you will get a reference number. Keep the number safe as proof of SIM registration.

You can also visit the TM portal using a QR code. Just open the mobile camera and scan the QR code or download the Globeone App.

App Store
Google Play
TM SIM Registration QR code

2 Register SIM Card TM via the GlobeOne app

Below is the step-by-step tutorial along with screenshots to register TM SIM using the GlobOne app:

  • First of all, download the GlobeOne app. Click on the buttons according to your Device and download the app.
  • Wait for a few minutes while the app is downloading. Once the app is downloaded, open the app and create your account.
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  • After the successful account creation, go to the homepage of the app. You will get a registration button. Click the registration button to start the SIM registration process.
  • Enter your TM SIM card number carefully. Make sure that you have entered an accurate number. 
  • Now, click on the verify button to get an OTP. You will get an OTP on the provided number. Enter the OTP and verify your TM SIM number. 
  • The OTP remains valid for 5 minutes. Enter the OTP and finish the verification before it expires. Request a new OTP if the old one expires. 
  • Once the number verification is completed, you will get a SIM registration form. Fill in the form with all the required details. 
  • Select an ID type, upload it, and complete the ID verification. Keep in mind that the required size is 2 MB. Never upload the ID file larger than 2MB, otherwise the form will be rejected. 
  • After it uploads a clear selfie for the face verification purpose. 
  • Once done, review all the details and documents and make sure that everything is fine and accurate. 
  • At the end, click on the submit button at the bottom to submit the TM registration form. A reference number will be given to you on successful form submission. Keep the number safe as registration proof. 

Congratulations! You have registered your TM SIM card online via the app.

Important: Always download and use the official GlobeOne for registration. Avoid using any unofficial and third-party apps.

3 Registration in Globe Stores registration

If you want an in-person registration, visit the East Globe store. Ask the attendant for SIM registration. You will get an in-person step-by-step registration guide and help to register the SIM card TM. Always remember to bring the following documents along with you:

  • Copy of official ID
  • A photo
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If you are not comfortable with online registration, SIM registration via a Globe store is the best option. In this method, you can get in-person assistance for SIM registration.

Below, I have provided the list of authorized Globe Stores in the Philippines for your ease.

Company Name

Type of Retail

Number of Stores

Golden ABC Inc.

Clothing retail

800+

Mercury Drug Corp.

Drugstores

1,200+

Puregold Price Club Inc

Supermarkets

400+

Rustan Supercenters Inc.

Supermarkets

30+

Metro Retail Stores Group Inc.

Department stores, Supermarkets

50+

7-Eleven

Convenience stores

3,000+

Alfamart

Convenience stores

1,000+

SM Retail Inc.

Department stores, Supermarkets

2,800+

Robinsons Retail Holdings Inc.

Department stores, Supermarkets

1,800+

SSI Group

Specialty retail

500+

Note: If you want to register multiple SIMs, repeat this process for each SIM. However, each SIM will be registered under your name. Remember that SIM registration is completely free. 

The TM Tambyan only offers these three methods of registration. There is no TM SIM registration number. Always use one of the above official methods for registration and avoid any unofficial methods.

Check SIM Registration Status

Once you have submitted the registration form, you can check the status of your SIM registration. You can check the registration status of your TM SIM via three different methods. The details are as follows:

To check the registration status via the TM SIM portal,

  1. First of all, visit the official portal by clicking on the link provided below.

https://www.globe.com.ph

  1. Now, enter your TM SIM number and click on the “check” button.
  2. You will get an OTP indicating whether your SIM is registered or not. 

You can also check your status via the GlobeOne app. Here is how to check it:

  1. First of all, open the app and log in to your account.
  2. Your SIM card registration will be displayed on the app home screen.
  1. Type  “SMERG” and send it to 8080. 
  2. In response, you will get an SMS “your SIM is registered”. If the messages do not arrive, your SIM is still not registered. The registration is still in progress.

If there is an issue with checking the status online, consider visiting the Globe store. Visit the store and ask the attendant for your status. Provide your mobile number and other required details. In the results, you will get your SIM registration status details. 

The registration process can take a few days. If your SIM is not registered, wait for a few days and check the status again.

If there is an issue with checking the status online, consider visiting the Globe store. Visit the store and ask the attendant for your status. Provide your mobile number and other required details. In the results, you will get your SIM registration status details. 

The registration process can take a few days. If your SIM is not registered, wait for a few days and check the status again.

Tips For Successful SIM Registration

The process of TM SIM Registration is straightforward and does not have any complexities. However, here are some practical tips that I followed to register my TM SIMs without any issue. Here are the details:

  • Always provide a valid and correct TM SIM number to get OTP. If there is any issue with the number, you will not receive the OTP, and the SIM registration will not be completed. 
  • Provide the required details according to the official ID. Your registration will be rejected in case of false details. 
  • Always upload a clear photo of your ID. Make sure that the user’s signature and picture are visible on the ID. The ID does not exceed the acceptable size (2MB). 
  • Upload a clear and fresh selfie of your face. Do not use any effects and filters on the selfie. 
  • Ensure that your SIM is properly placed in your mobile. Also, make sure that you have a stable internet connection. It is important to receive the OTP on time.
  • Use the official method of registration. Avoid using any unofficial apps or links for registration. It can lead to a lot of errors.
  • Always use a strong password and enable two-factor authentication for your accounts. It will improve the security of your accounts and prevent security risks.
  • Contact the TM SIM helpline if you are facing any errors. Visit the Globe store for in-person assistance. 

Must follow all these precautions to register your SIM without any issue. If you are facing any specific issue, contact the helpline or visit the Globe store. Your issue will be resolved as soon as possible. 

TM Registration SIM Bonus 

Globe Telecommunications follows the SIM registration act and encourages its customers to TM TM-registered SIMs. For this purpose, the TM Tambayan provides some bonuses on successful SIM registration.

 Here are the details about the bonus and the complete guide to claim it:

1 5G easy Surf

Once your SIM is registered successfully, you will receive a 5G Easy Surf promo for free as a registration bonus. It contains the following benefits:

  • Unlimited text to all networks
  • 3 GB FunALIW Pack
  • 2 GB of internet

Here is how you can claim it:

  1. Open the message app on your mobile phone
  2. Type SUBMERG and send it to and send it to 8080.
  3. You will receive the bonus if your SIM is eligible

Once you claim it, it remains valid for up to 30 days. 

2 Other Bonuses 

In addition to the welcome bonus, you will get several other bonuses after registration. 

  • The registered TM SIM supports LTE and 5G connections in the available regions. In this way, it allows the users to enjoy the 5G network connection.
  • The registered SIM prevents digital scams and fraud. It also prevents the misuse of SIMs and enhances security.
  • After the SIM registration, you will get access to all the TM SIM promos and other available rewards. For Example, promos like REWUNLICALL (unlimited calls for a day) and SURF1GB (1GB surfing for a day)

Acceptable IDs For SIM Registration

You must provide a valid ID for SIM registration. Here is the list of all the acceptable IDs for SIM registration TM:

  • Senior Citizen ID
  • IBP ID
  • Philippine National ID
  • OWWA ID
  • SSS ID
  • BIR ID
  • PRC ID
  • Voter’s ID
  • Philhealth ID
  • Passport
  • Driver’s License
  • UMID Card
  • NBI Clearance

Requirements

The requirements for SIM registration ID different for Philippine citizens, minors, foreigners, and corporations. It depends on the type of SIM registration. Here is the complete list of TM SIM registration requirements:

Filipinos

Filipinos 

The Filipinos must fulfill the following requirements:

Click to read
  • Full Name
  • Gender
  • Proof that all information is correct
  • Government ID with picture and ID number
  • Birthday
  • Address
  • Phone Number
Minors

Minors

For minors, the SIM will be registered with the details of the guardians. Here is the list of requirements for the minors:

Click to read
  • Minor’s Birth Certificate
  • Official ID of the Parent or Legal Guardian
  • Proof of Relationship (usually the birth certificate)
  • SIM Registration Form
  • Proof of Address (if required)

The guardian must provide the above requirements and will be involved in the SIM registration. 

For Foreigners

For Foreigners

The guardian must provide the above requirements and will be involved in the SIM registration. 

Click to read

Tourist

  • Mobile Number
  • Proof of Philippine address
  • Gender
  • Return or onward ticket with departure date and time
  • Copy of passport (bio page and visa page)
  • Full Name
  • Birthday
  • Address

Foreign Residents

  • Gender
  • Foreign Residents
  • Student ID
  • Legal travel documents from the Department of Justice
  • Official ID from the visa-granting authority
  • Passport
  • Full Name
  • Work Permit
  • Mobile Number
  • Address
  • ACRI-Card
  • Proof of address in the Philippines
  • Birthday
  • SUCs Documents
  • List of Mobile Numbers to be Registered
  • Bureau of Internal Revenue Certificate or Form 2303
  • Official Name of the Representative
  • Foreign Missions or Embassy Documents

Note: The SIM registered for foreigners remains valid only for 30 days. It will expire and be deactivated after 30 days.

TM SIM Promos 

TM offers various promos for call, SMS, and internet. You can activate any promo and enjoy exciting offers. Here are the details about the TM SIM promos:

Easy Surf Promos

Promo NameDetailsPriceValidity
Easy Surf 1050MB data₱101 day
Easy Surf 501GB data + 1GB for Facebook₱503 days
Easy Surf 701.5GB data + 2GB for apps₱707 days

Combo Promos

Promo NameDetailsPriceValidity
Combo 15Unlimited SMS + 20 min to Globe + 100MB data₱151 day
Combo 50Unlimited SMS + 100 min to Globe + 1GB data₱503 days
Combo 70Unlimited SMS + 100 min to Globe + 2GB data₱707 days

Internet Promos

Promo NameDetailsPriceValidity
Surf Saya100MB data + 50MB for Facebook₱201 day
Surf Plus500MB data + 300MB for Facebook₱503 days
Surf Max1GB data + 1.5GB for social apps₱1007 days

How To Change The TM SIM Details?

You can easily change your TM SIM details within a few simple steps. Here is the step-by-step guide to do it online

  • First of all, go to the official portal or the GlobeOne app. 
  • Now log in to your account. 
  • Once logged in, go to the registration option, and click on the “edit”.
  • Now you will get options to edit the details. Enter all the details you want to update. 
  • Now upload the photo of your official ID for verification. 
  • Review all the information carefully and click on the submit button.
  • It will take some time to update the information. Once the information is updated, you will receive a confirmation message. 
  • You can also visit the Globe store and update your information physically.

TM SIM Reward List

The TM SIM offers several rewards to its customers. Join the TM network and enjoy the rewards. 

PromoDescriptionRequired Reward Points
REWCOMBO10Unlimited calls and texts to all networks plus 100MB data, valid for 1 day6
SURF250MB100MB data for surfing, valid for 1 day4
SURF1GB1GB data allocation for internet use, valid for 1 day10
REWCOMBO220 minutes of calls and 20 SMS, valid for 1 day2
REWTXTUnlimited texts to all networks plus 100MB data, valid for 1 day4
SURF100MB100MB internet data, usable for 1 day2
REWCALLUnlimited calls to TM plus 100MB data, valid for 1 day4
SURF500MB500MB data for browsing, valid for 1 day10
REWCOMBO4Unlimited calls and texts to TM subscribers, valid for 1 day4

SIM Registration Commons Errors 

The SIM registration is very simple and easy. It does not involve any technical steps. But some users face errors while registering their TM SIM card. Below is a detailed guide about the reasons and solutions for such errors:

Invalid ID Issue

The invalid ID issue occurs due to ID errors. This issue occurs when the ID is not clear, valid, or above the maximum required size of 2 MB. Here is how to overcome this error.

  • Check that your uploaded ID is clear. The holder’s signature and photo are visible. 
  • Make sure that it is not larger than the required size. If it exceeds 2MB in file size, compress and then upload it.

SIM Card Already Registered

“SIM card already registered” error occurs due to technical reasons. This issue also occurs when the SIM is still registered to the old user details. Follow these precautions in such cases:

Contact the helpline and report your issue. The helpline will take notice of your report and resolve it as soon as possible.

Registration Time Out

The selfie error usually occurs when a user uploads a blurry selfie. Here is how to overcome the selfie issue:

  • Always upload a clear and fresh selfie. Make sure that your face is visible in the selfie.
  • Avoid using any effects and filters on the selfie. 
  • The file size of your selfie must not exceed the recommended size of 2 MB

OTP Issue

The OTP is not received when the SIM card is not properly placed. It also occurs when the internet connection is slow. Here is how to receive OTP:

  • Make sure that your SIM is properly placed in the mobile phone and the network is available. 
  • Use a stable internet connection. If the internet connection is slow, try to switch to a good connection. 
  • Wait a while and try again. Sometimes, the OTP also delays due to high traffic.
  • Check the spam box of your messages. Sometimes, OTP is considered spam SMS and is automatically moved to the spam box.

App Crashed

  • During the peak hours, a lot of people are trying to register the SIM via the app. Therefore, the app crashes due to high traffic. Here is how to overcome this issue:
  • Wait in the peak hours and try again when the traffic is less. 
  • Update the app and try again for registration. 
  • Clear the cache of the app before trying again.

Selfie Error

This error occurs due to high traffic and a slow internet connection. Follow these precautions to overcome this error:

  • Make sure that you have a stable internet connection. If the internet is slow, try moving to a stable connection. 
  • Wait during the peak hours and try again after some time.
  • Clear the cache of your browser and try again

Above is the solution to all the possible errors that occur during SIM registration. If you are facing any other issue, contact the TM SIM customer care. If you are continuously facing errors in online registration, visit the physical stores and get in-person help. 

Why SIM Registration TM Is Compulsory?

Here are the reasons why SIM registration is a must:

  • The Philippine Government passed the SIM Registration Act and made TM registration SIM registration necessary for every citizen. Now, every citizen must follow the rule and register their SIM card.
  • The non-registered SIM will be automatically deactivated and will be unable to be used. 
  • The individual will face 6 months to 2 years in prison and up to ₱300,000 in fines in case of providing false details and documents.
  • The Telecons will be fined ₱100,000 to ₱1 million if they refuse to register without any reason. 
  • You can get access to all the promos and rewards of TM SIM after the registration. 
  • Your SIM card becomes secure from misuse and digital crimes.

TM SIM Helpline details 

The TM provides 24/7 support to its customers through various platforms like call, online chat, and social media handles. Here are the complete details about the TM SIM helpline:

  • Hotline:  (02) 7730-1500 and 808
  • Online support: https://www.globe.com.ph/contact-us
  • Messenger Helpline: https://www.tmtambayan.ph/contact-facebook-messenger

You can contact the helpline at any time and report your issue. The helpline will take notice of your issue and respond as soon as possible. 

To register TM SIM online, visit the TM SIM portal or the GlobeOne app. Fill the registration form and upload all the required documents. Once done, submit the form and your SIM will be registered after a short process.

Once the SIM is registered successfully, it will be automatically registered within a few minutes. However, the activation may take a long time in some cases.

To deactivate your TM SIM card, call the helpline at 808 from your TM number. Ask them to deactivate your TM SIM card.  Alternatively, you can visit the Globe store and request the TM SIM deactivation. You will be asked to provide some documents, and your SIM will be deactivated within 24 hours.

To check whether your TM SIM is registered or not, type SUBMERG and send it to 8080. In response, you will know if your SIM is registered or not. In addition to that, the registration status is also displayed on the app and portal home screens.

The deadline to register the old SIM was  December 27, 2022. Now it is not possible to register the old SIM cards.  However, you can still register a new TM SIM.

It is impossible to register the old SIM card. However, you can purchase a new SIM and register it today. 

If you lose your registered SIM, contact the TM helpline and report your issue. You will be asked to provide some details and documents for verification. Once the verification is done, your SIM will be deactivated.

If you do not register your SIM, the SIM will be deactivated. You will lose access to all the services, promos, and rewards of TM SIM.

You can register multiple SIM cards in your name. However, keep in mind that a maximum of nine SIMs can be registered in the name of a person.

Yes, the SIM registration is free. Just visit the TM SIM registration link and register your SIM card.

Final Verdict

The process of TM SIM registration is very simple. Just visit the TM registration link and register your SIM card online. If you are not comfortable with online registration, visit the Globe store and register your SIM physically. Keep in mind that the SIM registration is completely free of cost. Register your SIM now and enjoy the seamless connection. If you have any issues, contact the TM helpline.